Frequently Asked Questions (FAQ) about VOQDR Products and Platform
VOQDR offers advanced tracking and monitoring solutions for vehicles, equipment, and assets. Below you’ll find answers to the most common questions about our products and platform.
1. What is VOQDR?
VOQDR is a complete fleet and asset tracking ecosystem developed in Norway. It includes plug-and-play vehicle trackers, wireless beacons, driver identification tags, and advanced IoT devices — all connected to one powerful platform for real-time control and insight.
2. How does the VOQDR system work?
VOQDR devices use 5G, 4G LTE, and other mobile networks to transmit data to our secure cloud system. GPS, GNSS, and smart sensors collect location and status information, which you can view in real time through the VOQDR web platform or mobile app.
3. Which industries can benefit from VOQDR?
VOQDR is used across logistics, transport, construction, property management, and service industries. Our flexible hardware and software allow businesses to track vehicles, tools, machinery, containers, and even personnel for better control and security.
4. What are the main benefits of using VOQDR?
- Security: Protect valuable assets and vehicles from loss or misuse.
- Efficiency: Plan routes, monitor usage, and optimize operations.
- Insight: Access accurate reports and data for smarter decisions.
- Cost savings: Reduce downtime and improve profitability.
5. Which networks and regions does VOQDR support?
VOQDR supports 5G, 4G LTE, and GSM networks with global roaming options. This ensures reliable connectivity and worldwide tracking — wherever your assets operate.
6. How accurate is the location tracking?
Our devices deliver precise GPS and GNSS positioning with typical accuracy within ±10–20 meters, depending on environmental factors and signal conditions.
7. Are VOQDR products easy to install?
Yes. Most devices are plug-and-play or battery powered, designed for quick installation without technical expertise. Permanent units can be professionally mounted if required.
8. What is the coverage area of VOQDR?
VOQDR provides global coverage. As long as there is mobile or satellite signal, your assets can be tracked anywhere in the world.
9. Can VOQDR solutions be customized?
Yes. We tailor both hardware and software to fit your company’s workflow — including data exports, API integrations, and branded dashboards.
10. What kind of support do you offer?
Our technical team is available by email and phone during business hours to assist with setup, troubleshooting, and integrations.
11. Are there subscription fees?
Yes. All VOQDR products require an active subscription for connectivity and platform access. Contact our sales team for available plans at sales@voqdr.com.
12. What if a device is lost or damaged?
All VOQDR devices include a limited warranty covering manufacturing defects. Damage caused by impact or misuse is not covered. Replacement options are available through our support team.
13. Can VOQDR integrate with other systems?
Yes. VOQDR supports integration with fleet management, ERP, and logistics systems through our API. Data can also be exported directly from the VOQDR platform.
14. What certifications does VOQDR have?
Our products meet European and international standards, including CE and FCC certification, ensuring full compliance with safety and communication regulations.
15. How can I order VOQDR products?
To order or request a live demo, please contact our sales team directly at sales@voqdr.com. We will assist you in selecting the right products for your needs.
16. What payment methods do you accept?
We accept Visa, Mastercard, and bank transfer for approved business customers.
17. Do you offer bulk or reseller discounts?
Yes. We offer competitive discounts for larger orders and long-term partnerships. Contact sales@voqdr.com for details.
18. Can I track multiple assets simultaneously?
Yes. The VOQDR platform can handle hundreds or thousands of active devices under one account, with grouped dashboards, alerts, and detailed reports.
19. Is there a mobile app?
Yes. VOQDR offers a mobile app for both iOS and Android, allowing real-time tracking, alerts, and management tools wherever you are.
20. How long does setup take?
Most users can start tracking within minutes. Simply connect the device, log in to your account, and tracking begins automatically.
23. Why does precision sometimes fluctuate?
GPS accuracy can vary up to ±20 meters due to reflections, dense buildings, or temporary satellite drift. The system automatically recalibrates for best results.
24. Still need help?
If you have further questions, please contact our team at support@voqdr.com. We’ll help you get the most out of your VOQDR solution.
