Shipping policy
Shipping Policy
Thank you for shopping with us at voqdr.com (the "Site"). We are committed to providing you with the best possible shopping experience, including prompt and reliable shipping services. This Shipping Policy outlines important information regarding the shipment of your orders.
Order Processing Time:
- All orders are typically processed within 1-3 business days, unless otherwise specified.
- Orders placed on weekends or holidays will be processed on the next business day.
- Please note that order processing time does not include shipping transit time.
Shipping Methods and Delivery Time:
- We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping methods will be displayed during the checkout process.
- Delivery times may vary depending on the shipping method selected and the destination of the package.
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to track the progress of your package.
Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be calculated and displayed during the checkout process.
- We may offer free shipping promotions from time to time, which will be clearly communicated on our Site or during the checkout process.
International Shipping:
- We ship to select international destinations. International shipping rates and delivery times may vary depending on the destination country.
- Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on the import regulations and applicable fees.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track the status of your package.
- You can also track your order by logging into your account on our Site and accessing the Order History section.
Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. If your order contains restricted items, we will notify you and work towards finding a suitable solution.
Shipping Address:
- It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. Please ensure that the shipping address entered is correct and includes all necessary details, such as apartment numbers or business names.
- We are not responsible for any delays or delivery issues resulting from inaccurate or incomplete shipping addresses.
Undeliverable Packages:
- In the event that a package is deemed undeliverable by the shipping carrier due to an incorrect address, refusal of delivery, or other reasons, we will attempt to contact you to resolve the issue. Additional shipping fees may apply for re-shipment or order cancellation and refund.
Please note that the information provided in this Shipping Policy is subject to change without prior notice. Any changes or updates will be communicated on our Site or through other appropriate channels.
If you have any questions or need further assistance regarding our shipping policy, please contact us at sales@voqdr.com.
Thank you for shopping with us at voqdr.com (the "Site"). We are committed to providing you with the best possible shopping experience, including prompt and reliable shipping services. This Shipping Policy outlines important information regarding the shipment of your orders.
Order Processing Time:
- All orders are typically processed within 1-3 business days, unless otherwise specified.
- Orders placed on weekends or holidays will be processed on the next business day.
- Please note that order processing time does not include shipping transit time.
Shipping Methods and Delivery Time:
- We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping methods will be displayed during the checkout process.
- Delivery times may vary depending on the shipping method selected and the destination of the package.
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information, allowing you to track the progress of your package.
Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be calculated and displayed during the checkout process.
- We may offer free shipping promotions from time to time, which will be clearly communicated on our Site or during the checkout process.
International Shipping:
- We ship to select international destinations. International shipping rates and delivery times may vary depending on the destination country.
- Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on the import regulations and applicable fees.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track the status of your package.
- You can also track your order by logging into your account on our Site and accessing the Order History section.
Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. If your order contains restricted items, we will notify you and work towards finding a suitable solution.
Shipping Address:
- It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. Please ensure that the shipping address entered is correct and includes all necessary details, such as apartment numbers or business names.
- We are not responsible for any delays or delivery issues resulting from inaccurate or incomplete shipping addresses.
Undeliverable Packages:
- In the event that a package is deemed undeliverable by the shipping carrier due to an incorrect address, refusal of delivery, or other reasons, we will attempt to contact you to resolve the issue. Additional shipping fees may apply for re-shipment or order cancellation and refund.
Please note that the information provided in this Shipping Policy is subject to change without prior notice. Any changes or updates will be communicated on our Site or through other appropriate channels.
If you have any questions or need further assistance regarding our shipping policy, please contact us at sales@voqdr.com.
